Privacy Policy

This Privacy Policy describes how Law Saral ("we", "our", "us") collects, uses, processes, stores, and discloses information in connection with your access to and use of the Law Saral platform (the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Nature of the Platform and Data Philosophy

1.1 Law Saral is an AI-powered technology platform and not a law firm, legal advisor, or professional service provider.

1.2 The Platform is designed to operate on a minimal-trust and minimal-retention basis.

1.3 Users are strongly discouraged from uploading personal, confidential, sensitive, privileged, or client-related data.

2. Information We May Collect

2.1 Information Provided by Users:

Mobile number (for authentication and account access)

User-generated text inputs, prompts, or queries

Metadata related to usage, timestamps, and interactions

2.2 Automatically Collected Information:

Device and browser information

IP address (where technically feasible)

Log files and diagnostic data

3. Information We Do NOT Intend to Collect

Sensitive personal data or information as defined under Indian law

Financial information such as bank details or card numbers

Government-issued identification numbers

Client documents, privileged communications, or confidential legal records

If such data is uploaded, it is done entirely at the user's own risk.

4. Use of Information

We may use collected information for:

Providing and operating the Platform

Authentication and security

Improving system performance

Abuse prevention and compliance

Internal analytics and diagnostics

We do not use Platform data to provide legal advice or professional recommendations.

5. AI Processing and Third-Party Sharing

5.1 The Platform uses third-party AI models, APIs, and cloud infrastructure for processing user inputs and generating outputs.

5.2 User data may be transmitted to and processed by third-party service providers located in India or outside India.

5.3 We do not guarantee confidentiality, security, or retention behavior of third-party systems.

5.4 By using the Platform, you expressly consent to such processing and transfers.

6. Data Storage and Retention

6.1 Data may be stored temporarily or persistently depending on system architecture, operational needs, or legal requirements.

6.2 We reserve the right to delete data at any time, without notice.

6.3 We do not guarantee availability, recoverability, or permanence of any data.

7. Data Security Disclaimer

7.1 While reasonable technical measures may be implemented, no system is fully secure.

7.2 We disclaim responsibility for unauthorized access, data breaches, accidental loss or deletion, and third-party security failures.

7.3 Use of the Platform constitutes acceptance of these risks.

8. User Obligations

You agree that you shall:

Not upload prohibited or sensitive data

Ensure compliance with applicable laws

Obtain necessary consents before sharing any information

You remain solely responsible for all information you provide.

9. Legal Basis and Indian Law Alignment

This Privacy Policy is framed in accordance with the Information Technology Act, 2000 and associated rules, as applicable. Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat, India.

10. Changes to This Policy and Tool Lifecycle

We may update this Privacy Policy from time to time. Continued use of the Platform after any changes constitutes acceptance of the revised policy.

Where any tool, feature, AI model, or service is modified, restricted, deprecated, retired, or discontinued (in accordance with our Terms & Conditions), any outputs, drafts, analyses, chat histories, uploaded documents, citations, or other artefacts generated through that tool may, at Law Saral's sole discretion, be retained (for a reasonable transition period or for legal, audit, billing, security, or dispute-resolution purposes), migrated to a successor tool, made read-only, or permanently purged from the Platform. Where data is retained beyond the retirement of the originating tool, it shall continue to be processed in accordance with the applicable retention, security, and confidentiality terms of this Policy. Users who wish to export or delete such data should do so before the announced retirement date or contact the Grievance Officer thereafter.

11. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at: Email: contact@lawsaral.com Grievance Officer: Hardik Brahmbhatt Location: Ahmedabad, Gujarat, India